Can't Download Xbox 360 Profile On Xbox One

Solution 1: Delete the corrupted profile, clear the system cache, and then download your profile again. To resolve this problem, delete the corrupted profile that's stored on your Xbox 360 console and then download your profile again. Xbox 360 Support escort, Sorry, this profile can't connect to Xbox LIVE on this console. To fix it, download it again, escort in Xbox 360 Support.

The belated introduction of backwards compatibility to the Xbox One won’t just allow you to play Xbox 360 games on Microsoft’s newer console. It’ll allow you to use your old save files, too.
To get that feature to work, you’ll have to transfer your 360 saves to the cloud. It’s easy, so long as so you still have access to those saves on an Xbox 360.
It’s also something more and more gamers will be doing as Xbox 360 classics including several remakes of Rare games and the entire slate of Gears of War games become available to play on Xbox One, with many more to follow when the feature launches for all Xbox One users in November.
A few preliminary things to note:

  1. Your Achievements in any backwards-compatible game are yours forever and therefore carry over without you doing anything. Technically, they were already there. This does not mean your saves automatically carry over. Those only do if you had originally saved your Xbox 360 game’s saves data to the cloud. If you did, disregard the rest of this guide. The Xbox One will sniff out your saves when you start your 360 game and will inform you that it is syncing your data. All done!
  2. Microsoft requires that you have an Xbox Live profile to use Xbox One backwards compatibility. This is likely so that they can check which digitally-purchased downloadable 360 games you have the rights to but also because Xbox One backwards compatibility actually requires the newer console to download a copy of whichever 360 game it is going to run. Even if you put a backwards-compatible 360 disc into an Xbox One, the newer machine will start downloading a file. The Xbox One doesn’t run any games directly off discs, including 360 games. So if you have no online connection or Xbox Live profile, you can’t do any of this. (Note that you don’t have to have a paid Xbox Live Gold profile. The non-paying Silver tier is fine. UPDATE - 3:42pm: Silver members can’t use cloud storage, though, so while you will be able to use backwards compatibility, you won’t be able to transfer saves.)
  3. While we have not run into any instances where you can’t move your saves into the cloud, we have seen instances in the past when some publishers blocked the copying of saves on, say, a small number of PlayStation 3 games from one PS3 to another. In those cases it was a publisher decision, and it would be surprising to see that be an issue with many, if any, 360 games, especially given how the save-transfer process below really just involves putting 360 saves into official Xbox 360 cloud storage, a feature that should work for any game.
  4. Xbox One Backwards Compatibility is currently active for users of the console’s preview program. A list of supported titles can be found here. Prior to the full November launch of the feature for all Xbox Live members, backwards compatibility can be used on a case-by-case basis, such as using it on the Rare games included in Rare Replay or for any Gears of War games for purchasers of the Gears of War remake.

Most 360 gamers probably saved their games on the console’s hard drive or even on USB storage. That’s what I generally did and had to poke around a little to get them onto my Xbox One. I recently ran through this process using the Xbox 360 version of the game Banjo-Tooie.

Here’s how it works:

360

Xbox 360 Profile Download

Just to set things up, here is the game running on my Xbox One. As you can see, I have no save progress. This is the problem I needed to solve!

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Step 1 - Make sure you have a 360 save file. I hadn’t played any Banjo-Tooie on my 360. I bought it to have ready for whenever I finished playing the remake of its predecessor, Banjo-Kazooie. I wanted to show this save-transfer process, though, so I played a little of Tooie on my 360. I played enough to get a save about six minutes in.

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Step 2 - Access the 360’s storage management screen. Go to Settings —> System —> Storage —> Games and Apps —> Name of the game you care about —> Saved Game

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Download Profile On Xbox 360

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Step 3 -Copy or move your save and profile data to the cloud. Your games may have multiple files associated with your profile. Put all of it in the cloud. Note that 360s are tied to a 512MB cloud storage limit per user. The Xbox One storage limit is effectively unlimited, but it will only be able to pull from the 360’s 512MB allotment. The 360 helpfully indicates how much room it has left in the cloud, so you can easily tell how much you can load up in one go and how much you need to clear out if you need more space. UPDATE - 12:54pm: To be clear about this, if you ever remove a 360 save file from your 512MB Xbox 360 cloud storage, you won’t be able to access that save from your Xbox One.

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*Some save files won’t “copy” over. This happened to me with my Viva Piñata saves. Don’t worry. I was able to “move” them. Try that.

Step 4 -Let your Xbox One find your saves. You are pretty much done. Try running your 360 game on your Xbox One. As long as you are logged in to the sale Xbox Live profile it will grab your data from the cloud and notify you that it is syncing it. If it notices a discrepancy between any existing save progress that you already have on your Xbox One, it will ask you which file you want it to use.

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Bonus fact. It works both ways, meaning that your 360 will sync any save progress that you make while playing a 360 game on an Xbox One. That’s happening in the shot above as my Xbox 360 registers that I made progress in Perfect Dark while playing the game on my Xbox One. It makes sense that this happens in both directions, since the Xbox One’s backwards compatibility feature basically just has the Xbox One pretending to be an Xbox 360.

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To contact the author of this post, write to stephentotilo@kotaku.com or find him on Twitter @stephentotilo.

I'm going to be travelling to a friend's this upcoming weekend, and during the time I will likely be using a friend's Xbox. I know that within the past year Microsoft has made the shift to keep profiles 'in the cloud,' and that now you can sign into your own profile on other user's consoles (similar to the old process of recovering your gamertag). I want to know, however, if by just signing in on my profile I will be able to:

  • Access my purchased XBLA games for (re)download on the 'other' console.
  • Access my purchased DLC (such as campaigns, characters, etc.) for games we have in common on the other console.
  • Access my cloud save games for the same games that we have in common.

I've been able to turn up a few differentresources that imply that licenses for XBLA games are attached to BOTH the console they were downloaded on, and the Gamertag that downloaded them, so theoretically I should be able to redownload anything on my friend's console as long as I'm signed into my profile. The problems I have with those answers, however, is that they're dated from before the shift to cloud saving (and I'm not sure if the licensing process has changed, and can't find any resources more recent), that they always seem to be in the context of full XBLA games, and that they don't provide good instructions on how to do so.

So, in a much less verbose recap:

  • Will signing in to my profile allow me to access the above listed content, for either redownload or use?
  • If so, how do I do so? Will it just 'be available' as long as my profile is signed in? Is it different for games versus DLC versus saves?

Thanks!

Mejwell

Can't Download My Xbox 360 Profile On Xbox One

MejwellMejwell

3 Answers

I was able to 'sign-in' to my own profile on my friends Xbox, and was able to perform the following:

Xbox 360 Profile Tool

By signing in on my account and proceeding to Settings -> Account -> Download History:

  • Redownload any games I had purchased from Xbox Live Arcade, even if my friend did not have them purchased himself. These were fullyoperable games, however, if my profile was not signed in, they wereinaccessible, either with an error message stating the correctprofile needed to be signed in, or by reverting to a trial version. (Games tested were Halo: Reach, Super Puzzle Fighter HD Turbo, Metal Slug XX, and King of Fighers 2002UM)

  • Redownload any DLC for games either I had purchased from the marketplace, either for games my friend already owned, or for gamesthat I owned and had downloaded to my games. The same restrictionsapplied about my account being signed in. (DLC tested was the Leona character unock for Metal Slug XX, and the Halo: Reach Defiant map pack)

By being signed into my account, I was also able to access my cloud saves when opening a game, and selecting the appropriate device from which to load my saves at the prompt for load location. (Cloud saves tested were for Gears of War: Judgement)

MejwellMejwell

As far as I know the only data that you would be able to access would be what is saved on your cloud. So any XBLA games and save files that you can fit in it are fair game. DLC i'm a bit iffy on but I would guess that it could be accessed if it was on your cloud and you had that set as the storage device for the game to check for DLC and saves although someone would need to test that.

A.C.M.A.C.M.

Yes, you can download a another person's profile and download there content on to your Xbox. This is an easy way for other players to get add-on content that there friends had gotten and want it without spending lots of money to get it. You just need to do a licence transfer when your on the person's profile with said content. Once, done..you can go to there download history. It will show everything that person has downloaded.

RottenZombie115RottenZombie115

Cannot Download Xbox 360 Profile On Xbox One

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